At Auto-Keychain.com, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we’re here to help.
Return Policy
We accept returns under the following conditions:
- Eligibility: Items must be returned within 30 days of delivery.
- Condition: The item must be unused, in its original packaging, and in the same condition as when you received it.
- Proof of Purchase: A receipt or proof of purchase is required for all returns.
How to Initiate a Return
- Contact Us: Email our customer service team at office@auto-keychain.com with your order details and reason for return.
- Approval: Once your return is approved, we will provide instructions and a return shipping address.
- Shipping: You are responsible for the return shipping costs unless the return is due to a defective or incorrect item.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed and automatically applied to your original payment method within 5-7 business days.
Exchanges
If you wish to exchange an item for a different one, please contact us to arrange the exchange process. Exchanges are subject to product availability.
Non-Returnable Items
Please note that custom or personalized keychains and items marked as final sale cannot be returned or exchanged.
Questions?
If you have any questions about our return policy, feel free to contact us at office@auto-keychain.com